Viride Privacy Notice
This Privacy Notice explains how public-site information is handled by Viride, LLC.
1. Scope
This notice applies to public websites and public interactions. Customer-specific data handling is governed by customer agreements and related data/security addenda.
2. Data We May Collect
- Contact data you provide (name, company, email, message).
- Authentication data (email address, phone number for verified users).
- Basic technical telemetry (IP, device/browser metadata, page access logs).
- Operational logs required for security, abuse prevention, and service reliability.
3. How We Use Data
- Respond to inquiries and support requests.
- Operate, secure, and improve public site experiences.
- Verify user identity and enforce access controls.
- Meet legal, contractual, and compliance obligations.
4. Third-Party Services
Viride may use third-party infrastructure and services (including Google Firebase, Google Cloud, and others). Their applicable privacy terms may apply where they process data on our behalf or as independent services.
We believe those provider terms and privacy obligations apply where their services are used, we believe we follow them, and we update our practices as those terms evolve. For the current version of each provider's terms and privacy notices, check the provider's official site.
5. Phone and Email Data Storage
Verified phone numbers and email addresses are securely stored in our Firestore database. This data is retained for as long as necessary to fulfill authentication, access control, and legitimate business purposes, including reactivation of your account.
6. Data Retention
Public-site records are retained as needed for operations, security, legal obligations, and legitimate business purposes, including the ability to reactivate inactive accounts. Verified user data is retained per customer-specific agreements, or a minimum of 5 years from last access, whichever is longer.
7. Security
We apply reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is perfectly secure. SMS verification data passes through Google Firebase Phone Auth.
8. Public Non-Customer Disclaimer
Public users should not submit confidential or regulated data through public contact channels unless specifically instructed via a signed customer agreement.
9. Your Requests
For privacy requests or concerns, contact contact@viride.co.